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PerfectBackup online backup. Pricing online backup. Security online backup. Advantages online backup How does online backup work? Testimonial Online Backup Users. Frequently Asked Questions. 
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Frequently Asked QuestionsMy Hard Disk is failing and I can't backupWhat type of subscription do I need? Can I make more than one offsite backup per day? What if I am unable to sign up for the backup service? Is there anything else I need to do? Can I use PerfectBackup if I work from home? Do I have the right internet connection? What happens if things go wrong? Do I need a password? Support Which files can I select for backup? Subscription period AnswersIf you suspect that your Hard Disk is failing or has already stopped working, do not keep trying to backup you data. Switch off your PC and contact A1 Computers immediately at 01-2849715 for assistance. There is a fair change that we can recover your valuable data.To determine what type of subscription you require you can do the following: Create a new folder and copy all the files you want to backup to this folder. Beware: To save space only select files containing data and not software program files. Select the folder and choose properties to see the data storage space you need. Despite the fact that your data will be almost 50% compressed (depending on the type of data) we advise you to subscribe for the uncompressed amount of space because you'll be saving data from different points in time. Yes. Your data will be safely stored with just two clicks. There is no limit to the data transfers or the number of offsite backups you can make per day. All your sign-up details for offsite backup are entered into what is known as a "pop up window". If you are using what is known as a "pop-up killer", then this window is not displayed. Please switch off the pop-up killer when using our backup program and website. Make sure that you do not switch off your PC before the backup has been made. Our software automatically creates at least one backup per day. Please ensure that all programs are closed after you have finished your work. If required, our software can switch off your PC as soon as backups have been made. PerfectBackup is highly suitable for homeworkers, as well as those who are self-employed and who do not use large servers or system administrators. An average broadband connection should be sufficient to enjoy the optimal use of our online backup service. Our software only transfers altered or new data. All data is also compressed before being transferred. This limits the amount of data transfer required. You have lost a file. Perhaps your harddrive has crashed and you want to reinstall your files. Perhaps you would like to transfer your data to a new system. Or you want to access your work from a different location. All of this can be done. As soon as you have access to an internet connection, you can continue to work with any file that you previously selected for backup, or you can do this straight from the software Click on Login Login with your Login Name and password. Click Restore. Forgotten your login? Click on 'Forgot password' and enter your email address. We will immediately send you your Login name and password. You select your own password, which will be used to encrypt your files. You will need this password to retrieve the files. PerfectBackup has no access to this password. In this way, we ensure that no-one has access to your data. Alternatively, you have the option not to encrypt your files. We are always available when you need help or support. Please fill in the contact form. Check what applications are in use for email, word processing, databases and so on. Verify the file format of these applications, and the default file location. You can easily select these important files, folders and directories through our software. Always select the My Documents folder for backup! Remember: files that you do not select for backup, cannot be retrieved! Its free to use the 5 GB 1 month trial account without any obligations. Subscription fees have to be paid up front for a 12-month period. All prices are in EURO and excluding 21.5% VAT. (?) |
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